Complementary softwareAnalysis and reporting
Real-time or historical information for decision support, including: net profitability analysis, monitoring of margins, graphical views and online display of report data, powerful and flexible reporting, analysis of external databases and interface with MS Office applications such as MS Excel.
Internet and e-business
Easy implementation of user-defined interfaces on scalable web server technology, offering 24/7 service with: order entry, online order tracking, item availability check, online customer information with pricing and discounting, supplier information, financial data retrieval, item catalogue, order status, open item information, shopping lists, user-defined Business Objects, multimedia integration, email and XML communications.
Customer Relationship Management
Automated routines that are aimed at providing high service levels, retaining customers and attracting business, including: target-oriented marketing, support of targeted sales activities, follow-up on offers and marketing campaigns, online information on customers and prospects, MS Office interface, event handling and contact management.
Business Intelligence
Business performance measurement with ROI monitoring, operational efficiency analysis, business partner performance benchmarking, data marts and OLAP functionality, data updating, definition of KPIs and reporting.
Integration
Complete integration of data for programs, processes and business-to-business activities through IBS Integrator. Ideal for groups that need to gather and process data from a range of systems or applications.
Assembly
Full support for distribution assembly, production and manufacturing, including: production scheduling, product configuration, finite planning, availability checks and requirement forecasting, along with packing and labelling.
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