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Full speed ahead with superior customer service

For the automotive industry, development is moving towards shorter and shorter lead times and tougher requirements regarding delivery precision. At the same time, sales prices are under severe pressure and increased responsibility is being laid on the distributors. They are expected to deliver more and more complex products and components, which in turn are subject to stricter cost and quality demands.

Fully integrated supply chain software

To survive in a demanding and complex world, creativity, increased productivity and cost efficiency are necessary factors. But to succeed, and be a winner, the most important factors are cooperation between companies and integration of processes throughout the supply chain. For automotive parts distributors in the aftermarket, it is extremely important to quickly and effectively be able to share information within supplier networks and between customers.

Lean and agile supply from supplier to customer

Rapid identification of products with supporting specifications and pricing, online availability checking, original manufacturer recalls and product sales restrictions can all become very expensive. This will result in lower customer service levels and increased stock. IBS' software is engineered to accommodate such sales demands and translates them directly to supplier products and ordering patterns, releasing your time in operations, making staff more service-orientated. Automotive software incorporates:  

  • Extensive product cross-reference
  • Supersessions
  • Branch counter sales
  • Catalogue management
  • Self-service on the web
  • Specific functionality and world-class practices relating to distribution and the aftermarket
  • Simplicity and user-friendliness allow for efficient administration and management by exception.

Contact IBS for more information. »