The Consumer Durable Goods industry faces many challenges, including expanding and ever-changing product portfolios and complex distribution channels with unique service requirements. Rebates and chargebacks, complex pricing and product labeling requirements require specialized processes and checkpoints to ensure profitability and customer satisfaction are maintained. Appropriately addressed, inventory management and accounting solutions can actually increase sales and trade efficiency and reduce the cost of sales. To meet all your business challenges, IBS delivers a powerful combination of technology and comprehensive, integrated business applications, including key functionality built specifically for the consumer durable goods industry.
Outstanding customer service, when balanced with efficient inventory and warehouse management, leads to a successful and competitive distribution business. IBS can help you achieve this ideal through an integrated system of accessible, real-time customer, inventory and product information across the supply chain. Our tailored system solution directly addresses industry-specific challenges, such as multi-level rebates, contract, promotional and family pricing and customer-defined labeling. In consumer durable goods, there is no surer way to drive productivity, customer satisfaction and profits consistently to new levels.
- Improved business intelligence offering hundreds of reports, from complex sales orders and invoicing to inventory, financials and specific KPIs.
- Expense reductions due to better planning, pre-defined sourcing, accurate pricing and more accurate inventory stocking.
- Increased margins built on more effective warehouse management, integrated data sharing and more productive sales people.
- Improved customer satisfaction through customized labeling, pricing and promotional management.
At IBS, our experts have worked in the consumer durable goods industry for years. We have engineered our software based on this accumulated knowledge. And through long-standing, one-on-one relationships with our customers, we have come to understand exactly what it takes to meet your industry’s dynamic business needs.
IBS consumer durable goods experts are equipped to enable a speedy, seamless implementation of your precise system solution. Our software is modular and can grow as you grow. It is ready to meet you where you are in your business cycle and take you efficiently forward.
IBS consumer durable goods clients include JA Henckels, Roland, Miele US, Maxell, Jewelry Supply, and Suite K, among others.