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2015 EMEA Customer Conference May 19-21, Stockholm, Sweden
Thousands of customers, in over 40 countries, rely on IBS best-in-class solutions to drive dramatic improvements in their operations and build their foundation for growth.
Here is what some of them have to say:
Our old IT environment had too many separate software systems, and there was no upgrading possible. We had too many interfaces among the many variants of existing software. But these problems are now solved with IBS software. The quantity of different software has been reduced. We now have single-packet solutions as well as real-time visibility to and synchronization of key business documents and supply chain data, such as vendor and customer information, pricing, inventory, orders, returns and contracts.
We found in IBS the best partnership to support and develop our business with security, commitment, functionality and lower costs.
IBSUS played a key role in a big Nelson EDI project; they provided us with excellent analytical and programming skills to add flawless automation between our BPCS ERP system and Radley’s iCARaS software. And they were quick, reliable, and reasonable…A great team to work with!
All of the 40,000 items stocked in our three distribution centers have been integrated into the new IBS pharmaceutical ERP system, and a warehouse concept based on optimum stock levels has replaced the one based on minimum stock levels.
IBS Consulting supported us In Our Corporate pursuit of "Excellence of Finance" - Reduced the mundane day to day tedious functions in Finance by building automated reconciliations and interfaces that allow us to provide our financial statements to our shareholders in much less time on a monthly basis.
I can simply log on from either my office or my home and instantly see what jobs each machine is currently working on, how much has been completed and what planning remains to be done. This is very useful for a company that needs to operate 24-hours a day.
What we are really excited about is the fact that we now have a platform that we can build new value added services and new applications on.
The business we do today would be impossible without an effective warehouse management system. The solution we received from IBS was the missing link for efficient operations.
We have worked really well with the IBS team to establish a plan and to implement Enterprise 7. The next phase of the project will see us become a more efficient operation as we reap the benefits of Enterprise 7 as well as adding more applications such as shop floor data collection.
Pharmacies are Oriola’s largest customer bases, in terms of order lines. We compete by trying to get the distribution task for pharmaceutical companies. But of course, there are other benefits received with an integrated system. It is simpler, you are not so dependent on one or two key persons, the organization works better together, it is more convenient – you don’t have to involve all departments. And it makes it possible to introduce new ways of doing things across different functions.
This functionality allows us to use one system for all of our business areas. So, the main benefits from the IBS application take care of all specific needs for this healthcare business.
The new system works well and it is nice to know that we have a pro-active supervising function for orders and picking interfaces. IBS is supervising it 24 hours a day and actively 12 hours a day.
We needed a partner who had enough insight into our business to put forward a solution that provided the most capabilities.
How big the efficiency potential and the speed of profitability increases became evident after a very short time – add to that the fact that all distribution processes multiply over all three distribution centers. In the reception area, too, the reduction of reception lines by 20 percent will lead to a tangible increase of efficiencies.
Because of the ability to completely track and classify our products in the ERP system, we have far greater order status visibility.
We were looking for a software company to help us expand and streamline our San Salvo distribution center operations, enabling us to deliver both fresh and frozen food across the network. IBS proved to be the ideal partner.
The proportion of fully automated procurement has risen from 38 percent to a current 50 percent.
We have reduced stock levels by 25 percent and increased stock turnover from 12 to 17 for common products and even up to 22 for specialty Pharma products – without influencing availability which has always been considerably high.
Our main goals was to find a solution that would help us with our growth strategy and at the same time we needed to reduce our total cost of software ownership. IBS gave us the right tool for the job with Enterprise 7 as well as a professional implementation team to help us reach our goals.
We have been more than satisfied with IBS Consulting Services. Their response time has been fast and the work they have done for us in the EDI domain has been second to none. They have helped us to optimize and automate our processes, which has saved us valuable IT time daily since. We have worked primarily with Bob Pascoe, whom I would recommend to anyone with EDI support issues. The experience that he has proves itself in the speed in which he provides great results.
Over ten years any time we needed a technical solution or help, IBS Consulting Services' quality and professional response was there for us.
I like the fact that now we have a single user interface. It’s easier to teach new operators how to use the system with one-single software and one-graphic user interface.
The recent BPCS work completed by IBS was the most satisfying consulting project I have been involved with over my 20 year career, some of that having been a consultant myself. Hugh Carty and Luis Diaz are both very competent and efficient technically but also, importantly, respectful and courteous to all employees with whom they worked. They are what a consultant should be. Should the need arise again we will certainly hope to obtain their services.
IBS Dynaman positively impacted our productivity. For example, the application’s flexible picking and put-away functionality allowed us to make better use of our dynamic locations, relieving storage-related issues across the network.
We have been using IBS Dynaman since 2005 and its advanced capabilities helped us optimize our San Salvo distribution center leading to improved customer service.
I have relied on the staff at IBS Consulting for nearly 15 years – 5 years while at Pinnacle Foods Group – and 10 years while leading IT teams in other organizations. We can count on them to quickly provide qualified consulting professionals with intimate knowledge of BPCS.
The main reason we chose IBS was due to the application’s origin in logistics and distribution. This is different from IBS’ competitors, who have solutions geared more towards manufacturing and production businesses. But the IBS solution has excellent distribution applications. That made it easy to choose. In fact, the pharma portion of the software was an added benefit.
Over many years with IBS, our system had become quite heavily modified in order to meet the specific demands of our business. We were very keen to bring the system into the more standardized product range in order to benefit from future applications and the more advanced integration capabilities of the latest version of IBS Enterprise 7.
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