Convert electronic orders in a few easy steps

IBS Integrator enables you to convert and capture electronic orders into any ERP system. With the solution’s drag-and-drop functionality, you can quickly and cost-effectively create scripts that transfer information from one system to another, across a wide range of platforms.

Hub for managing orders

IBS Integrator acts as a central hub for order management, converting and receiving orders from large and small customers alike. The integration solution can handle the following types and formats or orders:

• Complex ERP orders

• MS Word or MS Excel sheets

• EDI, email, FTP, fax, SMS, XML and via the web (HTTP).

This means that orders can be received from any customer, even those without an ERP system.

IBS Integrator also creates order reception acknowledgments and transmits complete order confirmation - including delivery date and prices - in any format that customers require.

The solution improves customer service levels – for both you and your customers. Automated order entry means efficiencies and savings are gained by your customers, who are able to pass on these benefits to their clientele. This spells out improved customer retention and loyalty rates all around.

Liberate resources, improve services

Letting IBS Integrator automate ordering can cut expenses and increase processing speed while reducing the risk of errors. The EAI software’s automated order entry can also improve your customer retention and loyalty rates, thanks to the accuracy and savings it can provide your customers.

Customer service is improved by hassle-free creation and transmission of order confirmations to your clients in various formats, including fax, email and EDI. Your customers can benefit from automatically receiving order confirmations into their own systems without switching between, for example, a customer ERP software system and a web order page.

With increased automation, fewer staff are needed to manually process orders, allowing you to focus on other critical business routines.

Easy to use on any platform

Order processing technologies vary from company to company, ranging from EDI to fax. IBS Integrator handles all file formats and demands no special IT skills of users. By simply selecting source and target fields, you can create comprehensive scripts that convert and transfer data between internal and external systems.

IBS Integrator works on any platform and requires no additional hardware or operating system. Its flexibility lets you cater to your customers’ needs, rather than forcing them to adapt to certain protocols, IT platforms or message formats.

Contact IBS for more information. »