IBS Core values

Core Value: Customer Focus

Behaving like a passionate IBS professional…

• We ensure long-term relationships by fulfilling customer needs and delivering maximum business value to all stakeholders
• We are pro-active and anticipate changes in customer needs
• We act and communicate in a simple and straightforward manner
• We walk the extra mile to deliver, solve problems and ensure high customer satisfaction.

Core Value: Openness

Behaving like a passionate IBS professional…

• We have an innovative, flexible approach that drives us to think in novel ways and explore alternative solutions
• We actively cooperate with partners and customers to create value for all parties
• We embrace change, new ideas and viewpoints that differ from our own
• We cooperate fully across functional, unit and regional boundaries to serve our customers better, to achieve cost efficiencies, and to maintain our competitive edge.

Core Value: Respect

• Behaving like a passionate IBS professional…
• We maintain an honest, ethical and professional approach to business, customers and colleagues
• We keep our promises and follow through on commitments
• We actively acknowledge stakeholder interests
• We use stakeholder resources wisely.

Core Value: Excellence

Behaving like a passionate IBS professional…

• By being assertive, competitive and entreprenuerial, we find and take advantage of business opportunities
• We recognize and learn from excellence, both internally and externally
• We focus on continuous development and improvement to provide powerful solutions and maintain our winning edge
• We set and follow up specfic, measurable targets
• We consistently exceed customer and stakeholder expectations.