IBS Pharmaceutical software ensures that quality checks are carried out on returned goods. Automated returns handling makes the process more efficient, from reception to analysis, distribution and final handling. It saves you time and money.
Cost-effective returns management
Traditionally returns are a heavy drain on your people. They must personally handle goods and respond to customer requests and complaints. So each return represents significantly increased transaction cost - a true killer in pharmaceutical distribution. IBS Pharmaceutical helps to reduce these costs by automating the returns process.
Returned products mean higher admin costs. The more accurately you fulfil a customer order, the fewer returns you should get. This is one of the reasons you should consider automated systems in the first place.
IBS Pharmaceutical’s alert management application constantly monitors your business processes. You set rules such as limitations and filters that react to inventory levels. When an event happens — for example, an item shortage — the system creates a message and sends it (via SMS or email) to appropriate people. The alert can include a recommended action, helping to solve problems before they have a critical impact.