Returns and Alert ManagementIBS Pharma helps to ensure that quality is checked when returned goods are received. Automated returns handling shortens the process from reception through to analysis, distribution and final handling – saving you time and money.
Cost-effective returns management
Accurate order fulfilment helps to ensure that the right goods are delivered to customers – and that the volume of returns or damaged goods is reduced. More returned products mean higher administrative costs. Traditional returns take employee time and manual intervention to handle goods and respond to customer requests and complaints. IBS Pharma helps to reduce overhead costs by automating the returns process.
Solve problems before they occur
IBS Pharma’s Alert Management application gives you a constant monitor on all pharma wholesale routines and processes. Alert Management uses rules and guidelines that you establish, such as limitations and filters that react to inventory levels. When an event happens – for example, an item shortage – the system creates a message and sends it (e.g. via SMS) to appropriate employees. The alert can include a recommended action, helping to solve problems before they have a critical impact.Contact IBS for more information. » | 
